Director and Product Manager
Brian uses his 25 years of salary packaging experience and 35 years of finance experience to help develop products that are compliant with business rules and regulations. He oversees the delivery of company strategy and manages supplier and customer relationships. He knows the importance of a personal touch in the current customer service landscape. He believes that when companies outsource to a long term and professional salary packaging company, they can be assured that they have an industry standard and compliant program with little or no taxation risk.
“With the ever-changing and evolving taxation landscape, customers can’t expect to be always up to date with current regulations and legislation, whereas it is the core element of The Salary Packaging People.”
Brian’s superpower is knowing every detail and having the biggest brain in the office.
Glenda heads up our ‘engine room’, always making sure that the money gets out on time so our customers are supported daily and that we continue to evolve our processes and service delivery. She’s a six sigma black belt and has spent 20+ years in the finance sector in its various iterations. For Glenda, she believes compliance, customer focus and scalability are highly valuable for employers, especially those who don’t fully understand the complexities of salary packaging and may end up creating FBT liabilities for themselves. She wants to change the perception that it is too hard for employers by offering hands-on support - and plenty of it.
“We have a unique ability to adapt while being consistent. We provide salary packaging to employers with one staff member through to employers with thousands and we adapt our delivery methods to their culture, policy and programs whilst maintaining the levels of service we are proud of.”
Glenda’s superpower is keeping it real through tailored support for companies and their employees.
Director and Customer Experience Manager
Dan is the ‘face’ of the Salary Packaging People, always helping new and existing customers understand the many benefits of salary packaging. With many years of customer-facing experience under his belt, he enjoys networking, meeting customers and delivering exceptional service as often as he can. He believes service and personality go hand in hand and is committed to the delivery of a first-class experience with a smile and a sense of humour. His mission is to ensure employees have the opportunity to save as much money as possible, minimising the administrative burden on the payroll function and potential financial risk to the employer. This includes providing accurate knowledge and information to all parties.
“We understand and care about our customers. That’s why our efforts and investment is driven to ensuring they get what they deserve. As a regionally-based service, we also understand the challenges of being regional and work tirelessly to help our customers feel like our priority.”
Dan has two superpowers including invisibility because our services are often provided without being seen and of course, wealth creation!
Director and Novated Leasing Specialist
While he may be a specialist, we (and our clients) prefer to think of Justin as our ‘Novated Leasing Champion’. We’re not sure exactly how much money he has saved clients over the years, but it’s A LOT.
Justin is an expert because he knows novated leasing back to front, while his two cups of coffee a day keep him well-fuelled to find the best deals. Justin enjoys helping each and every client understand the benefits of salary packaging and novated leasing.
‘Salary packaging through a professional provider is like getting a free kick with a 50-metre penalty, so you’re crazy not to use it!’
Justin’s superpower is finding the silver lining and a way forward for everyone.
Lee is one of our star administrators who keeps everything rolling along just as it should. She has become an expert in salary packaging by working with the experts every day! With a keen eye for detail, Lee ensures everything is processed correctly and has been doing a great job with us for over 20 years! She believes The Salary Packaging People offer a unique service because we are a boutique provider combining custom solutions with hands-on customer service.
“It is important for all employers and employees to know they are receiving the best service for their individual needs within ATO guidelines.”
Lee’s company superpower is her superlative detective work. That says it all.
Cassandra is our resident ray of sunshine and bright and cheery administration assistant. She processes payments for customers which is no small task. Having absorbed copious amounts of salary packaging knowledge, Cassandra is well on her way to becoming an expert herself. She believes it is important that customers understand what they are eligible for and how to get the maximum benefit.
“What makes The Salary Packaging People unique is that we do not try to be someone we are not. We are just the same as you and want you to feel comfortable engaging with us.”
Cassandra’s company superpower is sass. Someone has to bring it, so thanks Cass.
Tim is yet another one of our amazing administrators who keeps the paperwork flowing smoothly. This is no small feat when you’re dealing with payrolls and taxes. As Tim confesses, everyone at The Salary Packaging People is an expert, so he is naturally becoming one too. When it comes to salary packaging, Tim enjoys seeing clients and customers save themselves some cash instead of sending it to the taxman.
“The Salary Packaging People is a local business taking on the corporate giants. Think David vs Goliath of salary packaging!”
Tim’s superpower is very handy indeed. He has the ability to sniff out and try a good feed. Come to us for advice, but don’t forget to ask Tim the best places to eat.